Find answers to common questions about insurance and our services
General Questions
We offer a comprehensive range of insurance products including Health Insurance, Auto
Insurance, Home Insurance, Life Insurance, Business Insurance, and Retirement Plans.
Each product is designed to meet specific needs and provide comprehensive coverage.
You can get a free quote by visiting our Coverage page, calling us at 19894596002, or
filling out our online quote form. Our licensed agents will work with you to understand
your needs and provide personalized recommendations.
Yes, BoscoeInsurance is fully licensed and regulated in all 50 states. We are
members of the National Association of Insurance Commissioners (NAIC) and comply with
all state and federal regulations. You can verify our licenses through the NIPR website.
Coverage timelines vary by insurance type. Auto and home insurance can often be activated
within 24 hours. Health and life insurance may take 1-2 weeks for underwriting approval.
We'll keep you informed throughout the process.
Coverage Questions
Coverage needs vary based on your individual circumstances, assets, and risk factors. Our
coverage calculator and licensed agents can help you determine the appropriate coverage
levels for your situation. We recommend reviewing your coverage annually.
Yes! Bundling multiple policies (such as home and auto) often results in significant
discounts. We'll help you identify all available discounts and create a package that
saves you money while providing comprehensive protection.
Premiums are calculated based on various factors including age, location, coverage
amount, deductible, claims history, credit score, and specific risk factors related to
the type of insurance. We'll explain how each factor applies to your quote.
Claims Questions
You can file a claim online through our Claims page, by calling 19894596002 (available
24/7), or through our mobile app. You'll need your policy number and details about the
incident. Our claims specialists will guide you through the process.
Most claims are processed within 24-48 hours. Complex claims may take up to 7 business
days. We provide regular updates throughout the process and will notify you immediately
once your claim is approved.
If your claim is denied, we'll provide a detailed explanation of the reasons. You have
the right to appeal the decision. Our team will guide you through the appeals process
and help you understand your options.
Billing and Payments
We accept credit cards, debit cards, electronic funds transfer (EFT), bank transfers, and
automatic monthly payments. You can manage your payment methods through your online
account.
Yes, you can choose to pay monthly, quarterly, semi-annually, or annually. Monthly
payments may include a small processing fee. Contact our customer service team to adjust
your payment schedule.
If you miss a payment, we'll send you a reminder notice and provide a grace period
(typically 10-30 days depending on your policy). If payment isn't received within the
grace period, your policy may be cancelled. Contact us immediately if you're having
difficulty making payments.
Policy Management
You can cancel your policy at any time by contacting our customer service team in
writing. Depending on your policy terms and state regulations, you may be entitled to a
pro-rated refund. We'll calculate any refund owed and process it within 30 days.
Yes, you can update your coverage, add or remove beneficiaries, adjust your deductible,
or make other changes to your policy. Some changes may affect your premium. Contact us
or log into your account to request policy changes.
All policy documents are available in your online account. You can download copies
anytime, and we'll email you copies when you purchase a policy or make changes. Paper
copies can be mailed upon request.
Still Have Questions?
Can't find the answer you're looking for? Our customer service team is here to help.